:
* To provide electrical and mechanical repair/service to all Chiller/Rooftop equipment (compressors, driers, EXVs, TEVs, control panels etc) at customers premises.
* T o attend customer’s site to perform preventative maintenance on all Chiller/Rooftop equipment
* Maintain verbal and written communications with customers and others in a professional manner
* Liaise with the technical and office-based colleagues to achieve a clear understanding of specific job requirements as necessary
* Liaise with coordinators to ensure all services under contract are performed to meet the detail of the contract and to the correct timeframe
* Liaise with customers to ensure that any work is done with their approval
* Request additional parts on a timely basis to enable a proper timely workflow
* Advise coordinators of any completed work or delay in works in a timely manner to enable the allocation of the next job avoiding any lost time
* Complete and submit Engineers’ Job sheets in timely and correct manner
* Advise any potential new business in Service or Sales through the appropriate channel
* Adhere to all Health & Safety requirements and legislation
* Report any potential or actual incidents of a dangerous nature
* Perform such duties either functional or administrative as delegated by management that are deemed fair and reasonable
EHS
* Provide Risk Assessments/Method Statements as requested by Service Coordinators/SOL
* Use of Personal Protective Equipment (PPE’s) during visits at site.
* Ensure all sites to be cleared after work complete and RAMS, Waste note/FGAS certification sent in with paperwork where required
Skills and Capabilities required
* Customer focused
* Ability to work confidently and efficiently with Microsoft Word, Outlook, PowerPoint, Excel & Access to produce correspondence and documents and to maintain presentations, records, spreadsheets and databases
* Strong communication skills both oral and written
* Highly customer focused and proactive
* Commercial acumen
* Flexibility and pragmatism in respect of the demands of the role and the seasonal nature of the business
* Strong Technical Bias to problem solving
Qualifications and Experience:
* Significant and proven experience as a technician in HVAC business.
* Excellent phone and interpersonal skills
* Ability to work under pressure
* Strong verbal and written communication
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.