We are looking for a Claims Handler to join our Alternative Risk Transfer team in London for a maternity replacement until the end of the year.
Your Team
In the Alternative Risk Transfer Line of Business (ART LoB), we create innovative tailored structured insurance, captive reinsurance and other non‑traditional risk management solutions for a wide range of corporate and financial clients globally. We operate in Zurich, Liechtenstein, London, New York and Singapore.
The impact you will have
You will help manage a portfolio of international insurance / reinsurance claims and multi‑line/multi‑year structured deals, involving investigation, negotiation and resolution. Responsibilities include account administration, complex issue resolution, coordinating third‑party services and conducting coverage evaluations. You will provide high‑quality service to internal and external customers, maintaining strong relationships with brokers and clients.
Specific responsibilities
* Proactively manage allocated claims portfolio(s)
* Direct internal and independent external service providers, such as Loss Adjusters
* Investigate high exposure domestic and international claims that involve complex issues
* Resolve a variety of high exposure, complex claims, ensuring cost‑effective, service‑oriented solutions
* Ensure all claims are handled within authority limits and in line with Allianz Commercial Claims Standards procedures and guidelines
* Proactively support the acquisition of new business and retention of existing business, including client and broker negotiations where necessary
* Develop and maintain strong relationships with key brokers, clients, and other relevant stakeholders, such as third‑party adjusters
What you’ll bring to the role
* Knowledge of the claims handling process from notification to settlement, ideally in the sector of complex property or liability claims, coinsurance, and reinsurance principles
* Knowledge of reserving principles and practices, and an understanding of relevant legal processes and procedures
* Confident relational skills, able to collaborate with a wide range of internal and external stakeholders, to project manage and negotiate
* Ability to work in an international matrix organization and develop relations
* Curiosity and efficient learning methodology, flexibility and team spirit
* Fluent in English; additional language skills welcome
* At ease with Microsoft Office, especially Excel, and a general interest in systems
* Basic understanding of artificial intelligence (AI) and its potential applications in business
Benefits
* Hybrid working model with flexible arrangements
* Competitive salary with generous bonus scheme and pension contributions
* Career development and digital learning programmes
* Flexible working, health and wellbeing support including private healthcare and generous parental leave
* Opportunities for international career mobility and contribution to sustainable initiatives
Equal Opportunity
Allianz Commercial welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
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