We’d love to hear from you if you’re: focused on giving great service to everyone you meet a team player, but also happy to work on your own initiative well-organised and adaptable willing to learn new skills. Retail Team MemberThank you for your interest in the Retail Assistant role at Sizergh. As one of the National Trust’s largest Lake District properties we have big plans to take our conservation, presentation and visitor engagement to a whole new level and we need someone fantastic to be part of our highly motivated team to help us deliver this.It is an exciting time at Sizergh: we have already started planning the next few years of projects to deliver an emotive experience teamed with fantastic service, and you will be a vital part of this.We want to look after this special place, forever, for everyone and you will work with the management team to help achieve this ambition. You will have fantastic opportunities to engage and inspire our visitors to really understand the work we do in our house and our countryside.So if you want to be part of an enthusiastic team who will share their exceptional skills and creativity every day, for every visitor: come and join us. To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video. As a member of the retail team, you’ll be offering visitors help and advice with their shopping. You’ll have high standards of presentation in the shop while providing excellent service to all customers. You’ll also be able to talk to them about how everything they buy helps to fund the work of the National Trust. Other duties may include arranging, receiving and unpacking deliveries, creating shop displays and working with others in the team to keep the shop floor clean and organised. The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.Substantial pension scheme of up to 10% basic salaryFree entry to National Trust places for you, a guest and your children (under 18)Rental deposit loan schemeSeason ticket loanEV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discountsHoliday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.Flexible working whenever possibleEmployee assistance programmeFree parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 08 June 2025To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.For some of our roles at some locations, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you an insight into the role. For these roles and locations you’ll only need to complete an assessment for a particular role type once in any six month period.For other roles apply using a C.V. / cover letter or complete the online application form. Shortlisting is carried out objectively by assessing the information you provide against the requirements of the job as set out in the vacancy details on our website. If you are shortlisted, you will be contacted and invited to attend an interview.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application or interview process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best we can. For examples of how, please see our supporting you page.Equal Opportunities StatementThe National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.Safeguarding StatementThe National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.164284IRC164284KendalPermanent p/t (16 hrs pw)Ends: Jun 8th 57.4 mi from ManchesterWe’re looking for a Retail Team Member to welcome visitors to the National Trust shop at Sizergh, to answer their questions and help them make the most of their day.Salary: £12.25 an hourDuration: PermanentHours: 16 hours a week. The working pattern is flexible, based on the needs of the business and can be discussed at interview. You will be required to work some weekend days, usually a Saturday or a Sunday (rather than both) as well as bank holidays. Sizergh is currently open 7 days a week, 51 weeks a year. Some evenings will be included during our "Winter at Sizergh" event.Interview date: TBCFor this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.Sizergh, Sizergh, Kendal, LA8 8AECompliance.Eligibility to Work in the UK12.25 per hour