The Sales Administrator is responsible for:
* Supporting the sales team with new sales enquiries and quotations
* Managing customer enquiries and correspondence
* Processing, acknowledging, and confirming customer Purchase Orders
* Updating daily reports and presenting results to the team in the bi-weekly production meeting
and others as required
* Working with the warehouse and the procurement team to manage customer expectations
* Providing general office and sales order admin support to the wider team
* Ensuring adherence to the quality management system and all task related processes
* Drive to Encourage Continuous improvement
* Duty of Care for our own Health & Safety and that of others affected by their actions at work
Key Requirements
* Ability to work effectively as a part of a small team in a fast-paced environment
* Excellent communication skills with the ability to build relationships with a diverse range of
customers, suppliers and internal colleagues
* Excellent attention to detail
* Experience in a customer facing role
* ‘Can do’ attitude with the ability to juggle multiple and often conflicting priorities
* Strong IT skills, particularly MS Excel, and CRM/ERP System