Membership Representative (Remote – Midlothian, Dumfries & Galloway & Scottish Borders) Salary: £36,816 per annum Car/Travel: Car provided or allowance Hours: 35 per week – Monday to Thursday 8:30am–5:00pm, Friday 8:30am–2:30pm Location: Remote with regular travel across Midlothian, Dumfries & the Scottish Borders Office Base: Occasional attendance required at the head office in Midlothian Holidays: 30 days including public holidays (pro rata in year one) Contract: Permanent, with a six-month probation period Equipment Provided: Laptop and mobile phone About the Role We are seeking a Membership Representative to join a respected professional membership organisation. This role is ideal for someone who enjoys working autonomously, is confident engaging with a wide range of people, and can deliver excellent support and service across their region. You’ll act as the main point of contact for members within your area — supporting existing relationships, encouraging new member applications, and promoting the organisation’s services, events, and training. This is a remote role, but travel across your territory is essential, along with occasional visits to the organisation’s Midlothian-based office. Key Responsibilities * Build strong relationships with existing and prospective members * Promote services, training opportunities, and key industry updates * Support and attend local events, drop-in sessions, and briefings * Provide administrative support, including reporting and minute-taking * Liaise with internal teams to assist with membership payments * Maintain a high standard of customer service and professionalism What We’re Looking For * Excellent communication skills, both written and verbal * Proficiency in Microsoft Word, Excel, Outlook, and general IT systems * Strong organisational skills and the ability to manage your own workload * Friendly, professional approach with confidence engaging in person and online * Experience in a customer-facing or membership-based role * Knowledge of the Scottish construction industry is an advantage, but not essential * Ability to work well independently and as part of a wider team How to Apply If you're ready for a role that combines independence, variety, and the chance to work with a highly regarded industry body, we’d love to hear from you