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About NHS Greater Glasgow and Clyde
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK, employing around 40,000 staff across various clinical and non-clinical roles. We provide acute hospital, primary, community, and mental health services to over 1.15 million people, expanding to a wider population of 2.2 million when regional and national services are included.
Position Details
The shift pattern for this position is Monday - Friday. Please note the salary is Pro Rata for part-time hours.
About the Anticoagulation Service
The Glasgow & Clyde Anticoagulation Service offers comprehensive assessment and treatment for approximately 5,000 patients on Warfarin therapy. Services are provided in hospital and community settings throughout Greater Glasgow and Clyde, including domiciliary visits for housebound patients.
Role Responsibilities
* Provide high-quality clerical support to ensure the efficiency of the anticoagulation service.
* Handle a high volume of telephone calls politely and efficiently.
* Print reports from the DAWN AC system as required.
* Relate information to internal and external referrers.
* Manage stationery and computer supplies in the work area.
* Support and train new staff while maintaining own duties.
* Assist in developing working procedures.
* Access CHI/TrakCare, SCI Gateway, and clinical portals to facilitate internal referrals and ensure patient details are accurate.
* Provide comprehensive administrative and clerical support for the service.
* Manage filing and scanning in a timely and efficient manner.
Further contact details can be found within the Candidate Information Packs. NHS Greater Glasgow and Clyde encourages applications from all community sections, promoting a culture of inclusion and diversity.
We are committed to supporting the Armed Forces Community and have signed the Armed Forces Covenant, recognizing military skills and experience during recruitment.
Applicants should provide authentic responses to all application questions. The use of AI or third-party tools to generate or alter responses is discouraged. By submitting your application, you confirm that all answers are your own work.
For application portal or login issues, please contact the Recruitment Service as specified.
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