Salesforce Administrator : Platform and Environments
Location: Remote
Salary: Competitive
Hours per week: 40
Closing date : 02 April, 2026
Were looking for an experienced and platformAEUR'minded Salesforce Administrator to play a key role in supporting, improving, and evolving our Salesforce estate. Sitting within our IT Operations Solutions Support team, youll help us deliver a stable, secure, and wellAEUR'managed environment that empowers the organisation to achieve its digital ambitions.
Stonewater is partway through a major programme to roll out Salesforce as our CRM. Youll be embedded immediately into the current delivery phase, collaborating closely with our project teams and implementation partners. Youll ensure platform standards, security, and environment governance are consistently applied across all phases : and that the transition into BAU runs smoothly.
What youll be doing
* Act as a key Salesforce Administrator, providing expert support, guidance and great customer service.
* Support our ongoing Salesforce CRM implementation, ensuring environments are aligned and managing releases via Gearset through to goAEUR'live.
* Configure and maintain Salesforce (objects, fields, Flows, security, dashboards and more) to support business needs.
* Manage Gearset CI/CD pipelines, deployments and testing, resolving issues quickly and effectively.
* Support incidents and integrations (including MuleSoft), ensuring clear documentation and contributing to problem analysis.
* Maintain platform standards, security, data quality and environment governance.
* Support continuous improvements to platform performance, stability and value for money.
* Whilst Salesforce will be the primary focus, youll also undertake related duties across adjacent platforms and services as required : including Dynamics 365 Finance and Operations (D365 F and O), Microsoft Azure, and other applications supported by the Solution Support team.
If you thrive in a fastAEUR'moving, peopleAEUR'focused and innovative environment where continuous improvement is the norm, this is a fantastic opportunity to make a genuine impact.
What were looking for
* A Salesforce Certified Administrator.
* Proven experience as a Salesforce Administrator in a platformAEUR'led or multiAEUR'team environment.
* Strong handsAEUR'on Salesforce configuration experience (Lightning, Flows, Security Model, Data Model, Reporting).
* Experience with Service Cloud, case management and Agentforce.
* Demonstrable experience delivering upgrades, BAU enhancements and fixes aligned to IT governance and sprint cadences.
* Significant experience using Gearset for CI/CD, release management and environment promotion.
* Understanding of Git workflows, DevOps tooling and environment strategies.
* Excellent communication and documentation skills, with a strong customerAEUR'service ethos.
* Experience working with ITIL processes (incident, problem, change, release).
* Experience working within Agile frameworks.
Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document.
Discover Stonewater:
Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house:building programme.
Our mission is to provide quality homes and services for people whose needs are not met by the open market.
Were looking for like:minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform peoples lives.
We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health