We are committed to communities where older people flourish, by providing opportunities for our residents to enjoy treasured relationships, exercise choice and feel valued. When you join the St Monica Trust, you’ll be part of an organisation built on 100 years of trust, thanks to the people who work for us. Our benefits and perks for permanent and fixed term jobs include a generous pension scheme, Life Assurance, at least 23 days’ annual leave plus bank holidays, access to retail and other discounts, subsidised gym, restaurant, free parking and much more! Salary: £59,397.00 - £60,879.00 per annum, depending on experience Hours: 37.5 hours per week. Lead with Compassion — Shape Lives That Matter At St Monica Trust, we create communities where older people flourish. As our Social Care Deputy Manager, you'll be at the heart of delivering exceptional care, leading a dedicated team whilst ensuring every resident feels valued, respected and truly cared for. Why This Role Matters For over 100 years, we've been committed to enhancing the lives of older people, and this role is central to that mission. You'll help create an environment where our residents don't just receive care — they experience genuine compassion, dignity and the opportunity to thrive in a community built around their individual needs. What You'll Be Doing Leading the management and delivery of outstanding social care that meets CQC regulations whilst putting residents' wellbeing at the center of everything Championing holistic, person-centred approaches to care, acting as a trusted advisor to residents and their families during important conversations Overseeing comprehensive assessments, care planning and safeguarding processes that protect and empower the people in our care Managing admissions, audits and continuous improvement initiatives that enhance our residents' quality of life Developing and inspiring your team through effective people management, creating an environment where everyone can contribute and grow What You'll Get In Return Joining St Monica Trust means becoming part of a values-led organisation where people are at the heart of everything we do. Aside from a competitive salary you'll also get: A comprehensive benefits package, including generous holiday entitlement and pension contributions Opportunities for professional development and ongoing training to help you grow in your leadership journey A supportive, community-focused team environment where your work makes a real, meaningful impact on residents' lives and their families What You'll Bring Level 4 in Health and Social Care (or equivalent) with a solid foundation in care principles Working knowledge and understanding of CQC Regulations, Mental Capacity Act, and best practices in infection control and medication management Experience of working with older people, those with disabilities, and/or dementia in a supervisory or management capacity Strong IT skills with advanced understanding of Word and email systems to support effective communication A commitment to customer service principles and the ability to build meaningful relationships with residents, families and colleagues Why This Role Is For You If you're passionate about making a difference in the lives of older people and believe that exceptional care comes from leading with both expertise and heart, this role will inspire you. You'll have the opportunity to influence excellence in social care whilst being part of a team that values integrity, compassion and innovation. Your leadership will directly contribute to creating environments where people are included, respected and able to live with dignity. Ready to Take the Next Step? Apply today and help shape the future of care. Skills and Experience Communication Interprets and explains information to others. Provides and receives some complex, sensitive or contentious information. Persuasive, motivational, empathetic, reassuring skills. Confident negotiator. Shares knowledge and trains others on the job. Communicates openly and often with immediate and related teams. Objective review of complex matters. Thinking Style Analyses complex facts or situations. Plans and organises a range of complex and interlinked activities and tasks (project planning). Uses sophisticated technical and problem-solving skills to enhance service area/discipline. Regular report writing, data analysis and recommending actions. Contribute to the development of policies and procedures in own discipline. Aware of longer term impact of decisions. Leadership Seeks, responds to and acts upon client feedback regularly. Builds relationships internally and externally. Strong personal network inside and outside org. Establishes a collaborative culture for team and those who use their services. Collaborative approach. Working with Others Active role in structuring and resourcing teams (where appropriate). Shares knowledge and best practice of specialist/service widely including with other Deputies and/or sites. Strong focus on buy-in and engagement. Contributes to wider organisational goals/strategy. Delivers coaching and guidance. Project planning skills involving multiple and varied stakeholders. Other Skills and Qualifications Essential Level 4 in Health and Social Care (or equivalent) Working knowledge and understanding of the CQC Regulations and the Essential Standards of Quality and Safety, Infection Control, Medication, GDPR, NMCs standards and guidance and the Mental Capacity Act. Experience of working with older people, those with a disability, and/or dementia Experience of working in a nursing home/hospital/sheltered housing/social care setting in a supervisory/management capacity Confident with using IT and an advanced understanding of Word/Email Knowledge and use of customer service principles Knowledge of manual handling and food and hygiene practices Desirable Qualified and NMC Registered Nurse (adult level 1) Level 5 in Management and Leadership (or equivalent) or working towards Level 3 qualification in Dementia Care (or equivalent) Educated to degree level or equivalent Specialist skills and experience in dementia Additional Information Duties must be carried out in compliance with St Monica Trust’s Equality, Diversity and Inclusion Policy. This role profile contains the principal accountabilities relating to this post and does not describe in detail all the duties required to carry them out. This post is exempt from the Rehabilitation of Offenders Act 1974 and this means that any criminal conviction, including spent convictions, must be made known at the time of the application. Salary Ranges: £59,397.00 - £60,879.00 Time Type: Full time If you have any queries please email our Recruitment Team - recruitment@stmonicatrust.org.uk