Carden Park Hotel is seeking individuals who excel in providing excellent customer service! We are looking for a Hotel Receptionist to join our team to assist with checking in and checking out guests. Previous hotel reception experience is preferred, especially familiarity with Opera software, but we value transferable skills and are open to supporting your development in this role.
Your day with Team Carden:
* Ensuring guests receive the best possible service
* Providing a warm and welcoming experience during check-in and check-out
* Answering guest queries in an informative and helpful manner
* Ensuring all guest billing is accurate
This is a full-time role of 40 hours per week, including mornings, evenings, and weekends.
Salary: £25,706 per annum plus extensive benefits
The Perks of Team Carden:
* Generous bonus scheme / share of service charge
* Discounted hotel accommodation for staff, family, and friends
* Discounted food and drinks within the hotel
* Discounted use of our award-winning 5* spa, treatments, and retail
* Free staff lunch
* Free on-site parking
* Access to perks platforms, high street discounts, and wellbeing support
* Free Golf and Leisure Club membership, including gym and swimming pool access
* Free regular transport mini-bus from Wrexham
* Opportunities for progression and career development with funded qualifications
* Discounted outdoor pursuits facilities
* Two paid charity days annually
Due to the rural location of Carden Park, applicants should have access to reliable transport or a vehicle.
Be Part of Team Carden:
Providing world-class service is central to our mission. As the first point of contact for our guests, your friendly and informative approach will create a positive first impression. You should be confident, efficient, and proficient with computer skills, and an excellent communicator. Your ability to engage with guests and share what makes Carden Park Hotel special is vital. We value teamwork highly. If you have previous hotel reception experience and familiarity with Opera software, that is preferred, but we welcome transferable skills and will support your growth into the role.
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