Account Manager
Location: Manchester, UK
Salary: £30,000 – £35,000
We’re looking for an Account Manager to join this Manchester based growing Creative Client Services team. You’ll lead client relationships, manage digital and creative projects, and support the growth and success of key accounts.
Benefits:
* Competitive annual leave allowance starting at 33 days (including public holidays)
* Additional day off for your birthday (following successful completion of probation)
* Tax-free Employee Ownership Trust (EOT) bonus
* Group life assurance cover
* Regular company social events
* Option to enrol in private medical insurance after one year of service
* Long service recognition awards at five-year milestones
* Employee of the Quarter recognition scheme
* Complimentary tea, coffee, snacks, and access to fully equipped kitchen and breakout areas
* End-of-week team socials
* Employee referral incentive scheme
* Access to Pirkx employee perks and wellbeing platform from day one
* Workplace pension scheme with 3% employer contribution (following three months’ service)
Key Responsibilities:
* Act as the primary client contact, ensuring clear communication and strong relationships.
* Manage digital, creative, and web projects from briefing to delivery.
* Ensure all work is completed on time, within budget, and to a high standard.
* Create project briefs and work closely with Creative, Development, and SEO teams.
* Spot opportunities to grow client accounts and support business development.
* Oversee quotes, invoices, and project tracking in Synergist.
* Lead, support, and mentor the Account Executive to ensure successful performance.
Requirements:
* Proven experience as an Account Manager in a digital or creative agency.
* Strong communication, presentation, and relationship-building skills.
* Ability to manage multiple clients and deadlines in a fast-paced environment.
* Strong organisational skills with excellent attention to detail.
* Confident managing digital, web, and creative project workflows.
* Commercial awareness, with experience identifying new business opportunities.
* Proficiency with Microsoft Office; experience with Synergist is a bonus