About Us:
We've come a long way from the local shop in Kennington Road, London in 1921. Back then, we made our own bikes, and even won awards for the quality of our service. It was (and still is) all about knowledge, passion and value. These three things are still part of our DNA - we're still a local bike shop, but now with nationwide stores and a huge online store that operates on a global scale.
Role: Sales Assistant at Evans Cycles
As a Sales Assistant, you will be responsible for providing exceptional customer service and assisting customers in finding the right bicycles, accessories, and equipment to meet their cycling needs. You will work closely with customers, provide product knowledge, and ensure the store maintains a clean and organized appearance.
This role has no guaranteed hours of work; hours can vary from week to week, and some weeks there may be no hours offered.
Responsibilities:
1. Customer Service: Greet and assist customers in a friendly and professional manner, answering questions and providing guidance on product selection.
2. Product Knowledge: Develop a deep understanding of bicycles, components, accessories, and clothing sold in the store. Stay informed about the latest cycling trends and technologies.
3. Sales: Engage with customers to identify their needs and recommend appropriate products, upselling and cross-selling to meet sales targets.
4. Stock Management: Assist with inventory management, including restocking shelves, checking stock levels, and reporting discrepancies.
5. Cash Handling: Handle cash, credit card transactions, and other payment methods accurately at the point of sale.
6. Merchandising: Help display products attractively and maintain an organized store environment.
7. Safety: Promote and adhere to safety protocols, including ensuring customers are fitted with appropriate safety gear.
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