Compensation: GBP 12,750 per year.
Company Description
At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career.
In Justice, we work with adults and young people in the community and in custody, providing a range of services including offender management and resettlement, veterans in custody, victim services, gangs work and youth justice.
Job Description
This post presents an exciting opportunity to become an Administrator and Data Analyst within our Personal Wellbeing services, working at the Poole office in Dorset. Commissioned by HMPPS, these services are focused on supporting adult male ex‑offenders across the following pathways:
* Lifestyle and Associates
* Family and Significant Others
* Social Inclusion
This role will involve working in close partnership with delivery partners, HMPPS, the Voluntary Sector, and other Criminal Justice organisations. You will support the delivery of contracts through general administrative support to the Dorset Team, performance reporting, analytical research, and trend evaluation.
Travel across the Southwest and London may be required for training and to support other teams when necessary.
Main Duties and Accountabilities
* Creating guidance documents/templates, distributing letters, supporting estates bookings and invoicing queries, and logging processes on a database.
* Providing continuous support to the wider team in daily administrative tasks.
* Assisting with monitoring and maintaining booking systems such as MS Outlook and Teams, documenting records to support contractual requirements, and responding to data requests from Team Leaders and the Senior Operations Manager.
* Gathering and capturing data and creating reports in a timely manner against deadlines (e.g., monthly and quarterly figure reporting), and assisting with analytical research and evaluation for regular needs analysis or bidding support for Catch22.
* Collating promotional information for our stakeholders and engaging with stakeholders appropriately, actively promoting equality and diversity, and taking account of the different needs of each service user to support ongoing service provision.
* Maintaining responsibility for monitoring absenteeism and lateness, ensuring that compliance does not fall below agreed levels, and seeking support and guidance where unique circumstances occur, if required by the Team Leader.
* Using relevant information and technology appropriately, with proper attention to data security, ensuring that all data and information is managed, stored, and destroyed in line with agreed data management policies, and maintaining records in accordance with organisational, probation and prison policies and procedures.
Qualifications
* Good basic education, including English and Maths at GCSE level, or equivalent.
* Experience of managing administration tasks to a high standard, with good prioritisation and organisational skills, experience of written analysis and information sharing in line with data protection requirements.
* Experience of using digital systems such as Microsoft 365 (Excel, Word, Teams and Outlook), and using such systems to present data and outcomes. Experience of Power BI would be useful but not essential.
* Able to demonstrate a positive approach and commitment to both team and partnership working, with the ability to build and develop good working relationships at all levels.
Catch22’s Commitment to Opportunity & Progression
At Catch22 we are proud of our commitment to supporting people develop in their careers and progress in our organisation. In 2024, within our Justice Hub, 68% of those in management roles originally joined Catch22 in the frontline workforce, and some worked across multiple roles and leadership positions before moving into management. This allows us to have a highly experienced management group and to provide development opportunities for those in our valued frontline.
Catch22’s Commitment to Ban the Box
Catch22 is proud to have ‘Ban the Box’. We do not ask candidates to disclose criminal convictions at the application stage, instead inviting disclosures at interview and offer stages. Please see the Job Information Pack for more information.
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