Job Introduction
Job Title: Hertfordshire Safeguarding Adult Board Senior Support Officer
Starting Salary: £38,220 progressing to £41,771 per annum (pro rata for part time)
Hours: 22.2
Location: Countywide (Travel will be required)
Contract Type: Fixed Term until June 2028
Directorate: Children Services
About The Team
This is an exciting opportunity for an experience Support Officer to join our business unit which plays a key role in safeguarding adults by supporting the multi‑agency safeguarding arrangements in Hertfordshire. We are looking for a highly motivated, enthusiastic and organised person, who can ensure high levels of support to the Business Manager. You will be joining a friendly, dedicated and inclusive team.
About The Role
You will work alongside the current senior support officer reporting to the business manager. You will be supporting delivery of key functions of the board including work of the subgroups, training, quality assurance activity, implementing findings from safeguarding adult reviews etc. A key function of this role will be to support multi‑agency meetings including setting up meetings, collating and distributing agendas, taking minutes and developing action plans.
Business Support
* Coordinating the implementation of action plans
* Coordinate the implementation of task and finish groups and associated business functions
* Supporting the work of safeguarding adult reviews (SARS) as required
Quality Assurance
* The implementation of a programme of audits
* Organisational self‑assessment
* The update of policies, procedures and guidance
* The collection of data
Learning and Development
* Supporting the expansion of the Hertfordshire Safeguarding Adult Board training offer and learning opportunities including the annual conference.
* Support with the evaluation and measuring the impact of training and learning.
Communications & Engagement
* Supporting with the implementation of the HSAB communication strategy which includes website development.
Essential
* Ability to organise meetings, accurate minute taking at both face‑to‑face and online meetings, creating and following up action trackers
* Excellent IT skills including use of Microsoft Word, Excel, Microsoft Teams and PowerPoint.
* Excellent organisational skills and the ability to manage tasks confidently and independently
* Strong written and verbal communication skills with the ability to remain calm, professional and solution‑focused under pressure
* Ability to work with a range of stakeholders
o Someone who is dynamic and adaptable, with the ability to work in a busy, fast‑paced environment
o Someone who works well in a small, supportive team
o Excellent accurate record‑keeping and strong attention to detail
Desirable
* Working in services for adults with care and support needs
* Safeguarding work
* Multi‑agency working
* Working with senior leaders
* Quality assurance and working within the learning and development sector
If you are self‑driven, confident, and experienced in multi‑agency working, this role is perfect for you.
Employment and legal
We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.
Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.
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