Sales Administrator Location: Wolverhampton Employment Type: Full-time, Temp to Perm Sector: Hardware & DIY Products Hours: Monday to Friday, 8:00am – 5:00pm Pay Rate: £13.50 per hour About the Role Pertemps Wolverhampton are recruiting on behalf of a valued client within the hardware and DIY sector. We’re looking for a motivated Sales Administrator to join a busy and friendly office on a temporary to permanent basis. This role suits someone who is highly organised, detail-oriented, and enjoys supporting a dynamic sales team in a customer-focused environment. Key Responsibilities Accurately enter and process customer orders received via phone or email. Act as the main point of contact for customer queries regarding products, orders, and deliveries. Maintain and update sales records, customer details, and documentation using internal systems (including CRM software). Prepare and check sales invoices, ensuring accuracy of data and payment details. Coordinate with warehouse and logistics teams to ensure timely deliveries. Required Skills & Qualifications Excellent attention to detail and ability to manage multiple priorities efficiently. Strong verbal and written communication skills for liaising with customers and colleagues. Confident in Microsoft Office (especially Excel) and experienced with CRM systems. Passionate about providing outstanding customer service and building lasting relationships. Positive, collaborative attitude with the ability to support colleagues across departments. Why Apply? £13.50 per hour Monday to Friday, 8:00am – 5:00pm (no weekends) Temp to Perm opportunity – long-term career potential for the right candidate Friendly and supportive working environment Opportunity to develop within the hardware and DIY products sector Produce customer quotations for items such as curtain poles, tubes, and hardware components. Assist sales representatives and managers with administrative tasks and sales reporting. Manage post-sale activities including returns, replacements, and warranty queries.