Nursing Support Worker (Emergency Department)
The Emergency Department Healthcare Support Worker (HCSW) plays a vital role in delivering safe, compassionate, and high-quality care to patients presenting with a wide range of urgent and emergency conditions.
Working as part of a multidisciplinary team, the HCSW supports Registered Nurses, Doctors, and Allied Health Professionals in the assessment, monitoring, and care of patients across all areas of the Emergency Department, including majors, minors, resuscitation, and triage.
Main duties of the job
There is an opportunity to learn new skills and gain further experience in caring for acutely unwell patients while developing professionally within a positive and challenging environment. This role requires undertaking delegated clinical observations and communicating effectively with patients and the healthcare team.
The unit operates a variety of shift patterns to suit service requirements, including day/night rotation.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Candidates who do not meet Welsh language requirements are offered learning options and support during employment.
Job responsibilities
* Assist in the assessment, monitoring, and care of patients in the Emergency Department.
* Perform delegated clinical observations and interventions as directed by Registered Nurses and physicians.
* Communicate effectively with patients, families, and the multidisciplinary team.
* Maintain patient confidentiality and adhere to the Code of Conduct for Healthcare Support Workers in Wales.
* Work within the safeguarding and privacy policies, including GDPR compliance.
* Adapt to various shift patterns, including day/night rotation.
Person specification
Qualifications and Knowledge
* Level 3 qualification in a health care related subject or equivalent experience with evidence of workplace competency and relevant knowledge.
* Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and the All Wales Delegation Guidelines (HEIW).
* Knowledge of safeguarding adults and children, patient confidentiality policies, and GDPR.
Experience
* Experience of working in a relevant health or social care environment, providing direct patient care.
* Experience of working with patient groups relevant to the area of practice.
* Experience of working within the NHS.
Language Skills
* Welsh Language Skills – level 1 in understanding, speaking, reading, and writing in Welsh.
Other
* Ability to work a range of shift patterns.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service (formerly CRB) check. A submission for disclosure will be made to verify any previous criminal convictions.
£26,300 to £27,890 per annum (pro rata if part time).
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