Join to apply for the Document Services Assistant role at Slater and Gordon Lawyers (UK)
Slater and Gordon are a leading consumer law firm which provides a broad range of specialist legal and complementary services. We are undergoing a transformation across all areas of the business, with a focus on people and technology, and our mission is to give people easier access to our world class legal services. We have an exciting opportunity for a Document Services Assistant to join our team in Liverpool. Within this role you will support the department in providing services as part of a customer focused objectives, our services include: Incoming & Outgoing Postal Services, Records Management (File Archiving & Retrieval Services), Document Scanning and Reprographics, Media extraction and maintaining accurate and up to date administrative records within SharePoint or any other system as instructed, Office Supplies. From time to time, support Workplace Services functions as agreed by the Business Support Manager and Workplace & Facilities Services Manager.
Responsibilities
* Assist with all incoming emails and calls, taking action where appropriate to close down any outstanding issues related to incoming or outgoing post
* Scan on demand requests and Reprographics
* Facilitate and respond to all the file requests and communication coming via the Document Services portal
* Uploading digital documents delivered by 3rd party suppliers onto department SharePoint repositories
* Document management and maintaining accurate and up to date processing logs for digital services delivered by 3rd party suppliers
* Monitor office supplies, raising orders for stock replenishment when required
* Support other Facilities teams during ad-hoc periods of high activity
* Keeping a log of post figures (e.g., timeframe given to go out, time taken to scan)
About You
* Previous experience in Document and Records management desirable
* You will be at a distinct advantage if you have experience of quality standards and have helped your employer maintain ISO9001 status
* Well presented with good communication skills (both verbal and written)
* Able to deal with many people/requests during the working day in a busy office environment whilst maintaining a calm and professional composure
* Comfortable with databases and systems input - some analytical ability is preferable
* Competent with MS Office including Word and Excel and SharePoint
* Ability to manage multiple issues at any one time
* Flexible to urgent problems
What we offer in return
We offer a hybrid working environment, alongside a competitive salary and benefits package including 25 days holiday allowance plus the option to purchase an extra 5 days, pension scheme, health cash plan, life assurance and income protection insurance. The opportunity to develop a rewarding and successful career with an award- winning law firm.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Law Practice
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