Ref: 23345
Salary: £38,000, plus bi-annual profit-sharing bonus
Location: London
Job status: Permanent
Working hours: 35 hours per week onsite
Start date: ASAP
Team member with responsibilities including technical support at customer sites, product repair and supporting business development.
Support Engineer - Responsibilities:
* Responding to customer technical questions by email and telephone support.
* Product Repair and Repair Management (preparing repair summaries and quotations to customers)
* Support to business development team
* Installation, maintenance and troubleshooting of RF Products at customer sites in Europe.
* Health & Safety /IT– responsible for ensuring company meets policy requirements
* Travel – Business travel mainly to UK and Europe for customer support
Support Engineer - Requirements:
* Previous experience or study in Electronic Engineering
* Must be competent in the use of MS Office, particularly Excel, Word, Access and Power Point to intermediate level. Internet and email.
* Fluent in written and spoken English
* Experience of working in an engineering environment Soldering experience
* German, Japanese other languages a plus
* IT server knowledge (desirable)
* Knowledge of RF and DC power supplies, impedance matching units or plasma chambers (desirable)
* Knowledge of workplace Health & Safety (desirable)
* Experience of using RF measuring equipment (desirable)
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We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.
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