Service Manager - VW Hull
Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.
Location: Hull
Salary: Highly competitive plus bonus
As Service Manager, you will be the driving force behind the service operation, working closely with the Head of Business to ensure the department performs at the highest level operationally, commercially, and in terms of the unforgettable experience our clients expect.
The Role
You will lead a team of talented professionals, creating an environment where excellence is the standard and every detail matters.
Your responsibilities will include:
* Leading and inspiring the service team.
* Overseeing the seamless operation of the workshop, ensuring efficiency while maintaining the Volkswagen standards.
* Working in partnership with the manufacturer to uphold brand integrity and technical excellence.
* Using performance insights, customer feedback, and commercial data to continuously refine and elevate the service operation.
* Acting as a trusted point of contact for clients, ensuring every interaction reflects the professionalism of Volkswagen.
What were looking for
* Experience within an automotive service or aftersales environment, ideally in a leadership capacity.
* The ability to lead, motivate and develop a high-performing team.
* A natural focus on delivering exceptional client experiences, building trust and long-term relationships.
* Strong operational awareness with the ability to balance precision, efficiency and profitability.
* A commitment to maintaining the highest standards of service, professionalism and brand representation.
What we offer:
* Highly comprehensive package + bonus
* Annual leave:?34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
* Family support:?Enhanced paid maternity and paternity leave
* Wellbeing & protection:Life assurance, pension, enhanced sickness cover
* Training & development:?From foundation to advanced levels through brand partner training and best-in-class leadership development.
* Colleague car purchase scheme & servicing discounts
* Cycle-to-work and discounted gym schemes
* Referral scheme up to £1,000
* Flexible working
Read more about our?Employee Benefits - JCT600
Why JCT600?
* Weve spent over 75 years building a business that values its people and their careers
* We pride ourselves on being rated highly by colleagues for engagement and inclusivity
* Our commitment to your growth is reflected in our Life at JCT600 philosophy and seven colleague commitments
How To Apply
At JCT600, youre?always a name, never a number.Ready to drive your career forward?
Click Apply Now and upload your CV.
Looking for future roles? Submit your CV directly?here?and join our talent pool.
Inclusivity & Diversity
JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
As part of our commitment to being an inclusive business, were proud to beaDisability Confident employer.
We try our hardest to make JCT600 feel like a home from home for all of our colleagues. xsngvjr To us, thats a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.