Online Administration Coordinator BCA Measham Up to £ 24,266 37.5 hours per week Monday – Friday (Relief cover as and when required and Bank Holidays on a rota base) BCA are the biggest name in Europe’s vehicle remarketing industry, backed by the Constellation Automotive Group, we’re part of a family including cinch and WeBuyAnyCar.com. We’re growing rapidly and are on a key digital transformation journey. Constellation Automotive Group is the largest vertically integrated digital used car marketplace in Europe, combining the leading digital brands across the segments of consumer to business, business to business and business to consumer. We offer competitive salaries plus attractive benefits, unrivalled support to progress and flexible remote working. Key Responsibilities · Manage Online Systems to ensure accurate and timely processing of sales, keeping all stakeholders informed and ensuring data is accessible · Liaise with both internal and external customers, ensuring swift and effective resolutions · Maintain accurate records and provide reports aligned with key performance indicators (KPIs) · Manage and maintain area specific provisional systems, updating bespoke systems accurately and in line with business SLA’s coordinating sales between buyers and vendors · Manage and maintain Proxy/Auto Buy bid management function for online buyers ensuring the accuracy of the data is recorded in bespoke systems · Support in managing sales between buyers and vendors, and use RPA software to assist with administrative tasks · Take on ad-hoc or cross-functional tasks to support wider departmental goals and your personal development · Produce “Fact Finding” supporting documents to support in post-sale disputed purchase resolutions · Centralised low level technical service and triage support to internal/external customers Key Skills · High attention to detail and technical aptitude · Proficiency in Microsoft Office Products · Strong communication skills · A driving license is required We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability. INDLP