We are seeking a highly motivated Business Support Team Member to join our friendly and busy team. This is a fantastic opportunity for someone who thrives in a fast-paced office environment and wants to make a real impact by supporting both colleagues and clients to achieve their best.
This role requires someone who is adaptable, detail-oriented, organised, and confident using their initiative. You will be at the heart of day-to-day operations, ensuring the smooth delivery of our services and contributing to our overall business efficiency.
Key Responsibilities:
Provide daily proactive administrative support to internal teams and external clients & learners
Use Microsoft Office applications to produce documents, reports and presentations
Maintain and update internal systems and shared resources (e.g. SharePoint, Bud, ACT, HubSpot)
Liaise with clients and delegates via email, phone, and video platforms
Assist in the coordination of training programmes and client events
First point of contact for phone calls and visitors to the office
Maintain confidentiality, professionalism and a high standard of customer care
Support the wider team with data input, analysis, and general office tasks as needed
Essential Requirements:
Proficiency in Microsoft Word, Excel, PowerPoint, SharePoint, Office 365, Teams/Zoom
Excellent communication skills, both written and verbal
Strong organisational skills and attention to detail
Ability to work under pressure and manage multiple & changing priorities
Demonstrate initiative, reliability, and a team-first attitude
Discretion, empathy, and the ability to manage confidential information
Desirable, but not essential, Experience:
Previous experience working in an office or support role
Familiarity with management information systems
Understanding of Trailblazer Apprenticeships
Experience with data entry, analysis, and reporting
Tech-Savvy and AI knowledge
What We Offer:
A supportive, inclusive, and humour-filled team environment
Modern, self-contained countryside offices with free parking
Located just one minute off the A64 between Leeds and York
Opportunities for career growth and development
Flexible and family-friendly working considered
Commitment to equality, diversity, and inclusion
About Us:
At ioda Limited, we're not your typical training and consultancy company. We're a team of passionate, like-minded professionals based in Tadcaster, North Yorkshire, who believe in making a difference through innovative, engaging, and people-first development solutions. We specialise in Leadership & Management Development, Equality, Diversity & Inclusion, Coaching & Mentoring, Personal Effectiveness, and Trailblazer Apprenticeships.
We pride ourselves on creating a positive, inclusive environment where everyone has a voice and contributes to the ongoing success and direction of our business. With career progression opportunities available, now is a great time to join our growing organisation.