Hourly Rate - £12.81
Role Overview
As a Store Colleague, you’ll play an important role in delivering a great in‑store experience every day, helping customers feel welcome, supported, and ready for their next adventure. You’ll greet customers confidently, keep displays well presented, replenish stock and maintain high service and presentation standards. With a positive attitude, strong teamwork and a passion for helping people, you will support the smooth running of the store and reflect our high standards.
Key Responsibilities
* Welcome customers with confidence and energy, offering friendly support and helping them find the right products for their needs.
* Use in‑store systems to check stock, share product options, and support the full customer journey.
* Keep the shop floor clean, organised and fully replenished – ensuring displays stay fresh and aligned with standards.
* Support day‑to‑day store tasks, including till duties, restocking and following all safety and store guidelines.
Skills & Experience Required
* A positive, enthusiastic approach suited to a fast‑paced, customer‑focused retail environment.
* Strong communication skills, confidence engaging customers and working as part of a team.
* Willingness to learn, take on new tasks and develop skills in a supportive store environment.
* Flexibility to work a variety of shifts, including weekends, evenings and busy seasonal periods.
Desirable Attributes
* A genuine passion for the outdoors and our product range.
* Proactive attitude, with confidence in approaching customers and supporting sales opportunities.
* Strong attention to detail, ensuring the shop floor is always well presented and customer‑ready.
* Self‑motivated, with a desire to learn, improve and progress within the business.
Equal Opportunity Employer
We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues – regardless of background, identity or lived experience – can thrive and contribute meaningfully.
What We Offer
* Incremental holiday allowance
* Staff discount on qualifying purchases across group retail stores and online
* Exclusive colleague bike discount scheme
* Discounted gym membership
* Personal development opportunities to learn and develop at work
* Access to apprenticeships and accredited qualifications
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