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Client relationship support assistant

Ashford (Kent)
Permanent
Page Personnel
Support assistant
Posted: 11 March
Offer description

1. French speaking would be ideal
2. Part time 20 hours a week to go full time in the future

About Our Client

This position is with a professional organisation operating within the business services industry. They are a medium-sized company with a focus on providing high-quality support and operational efficiency.

Job Description

3. Maintain accurate records in the CRM system.
4. Collaborate with other departments to ensure smooth response to costumers needs.
5. Assist the accounts managers with various partners relationship, such as PSP providers, payment consultants, and banks.
6. Respond to customer concerns promptly and professionally, ensuring good internal communication.
7. Provide administrative support during the onboarding process for new clients, ensuring a smooth transition and setup of services
8. Coordinate effectively across internal teams (Accounting, Payment, Invoicing) to ensure smooth operations.
9. Assist in preparation of reports, presentations, and documentation as required.
10. Manage correspondence, including email management, mail distribution, and filing.

The Successful Applicant

A successful Administrator should have:

11. Proven experience in customer service, administrative roles, or a related field.
12. Strong verbal and written communication skills.
13. Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace).
14. Experience with CRM software and/or administrative tools.
15. Excellent organisational and high level of attention to detail and accuracy.
16. Strong problem-solving skills and a proactive approach to work.
17. Fluent in French would be a plus.

What's on Offer

18. Part time 20 hours a week Mon - Thurs - then to go full time in the future
19. competitive hourly rate £15-£16PH
20. Permanent role within a reputable organisation in London.
21. Supportive and professional working environment.

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