Why this job matters
BT is industrialising network operations through data driven AIOps and a cloud based Common Data Fabric (CDF). The CDF ingests vendor performance data, governs schemas and KPIs, and powers analytics; AIOps adds multivariate anomaly detection (AD) and explainable, topology aware root cause analysis (RCA) so Ops teams detect earlier, diagnose faster, and understand service impact with confidence. The target stack is AWS native and includes streaming (MSK/Flink), data processing (EMR/Spark), governed storage and metadata (S3, DynamoDB, Aurora/Redshift/Iceberg), and ML/MLOps with SageMaker; RCA complements this with graph reasoning in Neptune and agentic explainability via Bedrock.
What you’ll be doing
* Use Terraform/CloudFormation to deploy reusable modules for all AWS components (MSK, Flink, EMR, S3, DynamoDB, Aurora, EC2,Neptune, SageMaker, networking, IAM).
* Implement automated CI/CD pipelines using GitLab/Jenkins for IaC, services, data pipelines, ML models, and inference deployments.
* Enforce deployment safety with safeguards: approvals, unit/integration tests, automated rollbacks, compliance checks.
* Implement multi AZ VPC architectures with private subnets, NAT, routing, endpoint policies, and secure on prem connectivity (Direct Connect/VPN).
* Engineer governed multi layer data storage using S3 (raw/curated), DynamoDB (metadata/state), Aurora/RDS (relational stores), Redshift/Iceberg (analytical stores).
* Apply advanced AWS security practices including: IAM least privilege, KMS encryption, secrets management, CloudTrail governance, Config rules, GuardDuty/Security Hub integration.
* Build end to end observability across pipelines using: CloudWatch metrics/logs/alarms, OpenTelemetry for distributed tracing (where applicable), data quality and pipeline SLIs/SLOs.
* Develop runbooks, playbooks, synthetic tests, chaos testing, failover simulations, and incident triage workflows.
* Operate AWS Neptune graph clusters for network topology representation.
* Promote software releases to pre-production and production environments and ensure a smooth transition to ASG.
* Define standards for documentation, change management and quality gates that reduce MTTR and improve platform reliability.
Experience Needed
* Degree in Computer Science/Engineering
* AWS certifications strongly preferred (at least one of these) :
1. DevOps Engineer Professional
2. Solution Architect
3. Cloud Ops /Administrator
* Pragmatic engineer who automates wherever possible to reduce toil.
* Strong analytical thinking and structured problem solving skills.
The skills you’ll need
Cloud Deployment
Cloud Strategy
IT Service Delivery
Cloud Security
Cloud Architecture/Design
Computer Networking
Cloud Migration
Virtualisation
Operating Systems
Agile Methodologies
Cloud Operations
Continuous Integration/Continuous Deployment Automation & Orchestration
Cloud Storage
Decision Making
Growth Mindset
Inclusive Leadership
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
About us
BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.
Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.