Retail Marketing Lead - Travel - £500 pd Inside IR35
Were working with a leading travel and aviation business looking for an experienced Partnerships & Retail Marketing Lead to drive commercial marketing activity across ancillary revenue, partnerships, retail and post-booking customer journeys. This is a high‑profile contract role within a large, fast‑moving consumer travel organisation, focused on delivering measurable revenue growth through customer marketing, partner campaigns and retail optimisation.
You will lead the commercial marketing strategy across post‑booking activity, partnerships and retail, helping to maximise customer value and incremental revenue across multiple channels.
Key responsibilities include:
* Leading marketing strategy for ancillary products, retail activity and partnership campaigns
* Driving revenue growth across post‑purchase and customer life cycle marketing
* Managing marketing programmes with commercial partners including tourism boards, airports and retail brands
* Delivering integrated campaigns across CRM, digital, media and creative channels
* Optimising the customer journey to improve conversion, attachment rates and overall revenue per customer
* Managing agency partners and external suppliers to deliver effective campaigns
* Overseeing marketing investment and ensuring strong ROI across all activity
* Working cross‑functionally with commercial, digital, retail and customer teams
* Supporting the delivery of annual revenue targets across multiple commercial streams
* Leading and developing a small team within a complex, Matrix organisation
Key Skills:
* Experience in travel, aviation, E‑commerce, retail or other high‑volume consumer businesses
* Background in partnerships, ancillary revenue, retail or life cycle marketing
* Knowledge of delivering marketing programmes tied to commercial performance
* Ability to manage agency relationships and marketing budgets
* Able to lead cross‑channel campaigns across digital, CRM and paid media
* Experience working in travel, hospitality or retail environments would be highly beneficial.
Hybrid working (London)
Rate: £500 per day Inside IR35
Duration: 12 months
Location: Hybrid/Luton (2 days per week on site)
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