Role Overview
The Enhanced Care Worker (ECW) will provide a full range of therapeutic interactions using activity based interventions and provide support to patients on a one to one basis whilst maintaining respect for the individuality, confidentiality and dignity of the patient. They will be working collaboratively with multi-disciplinary team members to ensure a high and consistent standard of one-to-one care is delivered to individual patients following the assessment and planning of care by an Enhanced Care Coordinator. The post holder will be an active member of the multi-disciplinary team (MDT), undertaking routine personal care activities for patients, for example, bathing, toileting, dressing, supporting with meals and refreshments. The post holder has a personal responsibility and duty of care to patients/service users; they are expected to comply fully with all Trust policies and protocols, including those related to patient safety and the prevention of healthcare associated infections. They must also promote dignity, privacy, and respect, to deliver compassionate, safe, high-quality patient care. As a Trust employee, they will honour their work commitments, be reliable and trustworthy. They will uphold the Trust values, the Trust code of conduct and will always display civility towards others. The post holder will be expected to complete the Care Certificate within the first 6 months of employment and participate in ongoing learning and career development, To provide high quality and consistent enhanced care to patients who have complex health and social needs.
Key Responsibilities
* To provide Enhanced Care to individual patients on a one to one basis who have complex health and social needs within an Acute ward environment or department as directed by the Enhanced Care Coordinator which includes:
o Enhanced one to one observation of patients who are deemed suitable including patients with dementia, learning disability, mental health, drug & alcohol withdrawal, falls, abscond risk, self-harm and delirium.
o Being involved in therapy and continuing this with the allocated patient so as not to decondition.
o Utilising meaningful and therapeutic activities such as dominoes, cards, drawing, jigsaws etc. provided by the Enhanced Care Team activity bags.
o Utilising the Reminiscence Interactive Therapy Assistant (RITA) technology and the Magic 360 Table to engage patients in meaningful activities.
o Talking and listening to patients.
o Assist with nutritional and hydration needs with staff permission and guidance.
o Accompany patients off the ward for appointments and transfers to care homes with staff permission.
o Respect and acknowledge skills and boundaries, taking opportunities to develop personal knowledge base to contribute to effective teamwork.
o Actively participate in personal care provision and associated procedures as part of the MDT and work with other stakeholders to assist patients/service users to regain their health and independence.
o Provide assistance with all aspects of personal hygiene, bathing, toileting and other basic continence needs that the patient/service user may require, using hoists, wheelchairs and other equipment to safely transfer or position patients.
o Supports patients with dressing, using appropriate dressing aids to promote independence. Will assist patients with other care needs associated with personal appearance, including routine nail and hair care.
o Will support the basic nutrition and hydration needs of patients appropriate to any care plans. May be required to assist patients with fluid/nutritional intake and complete input and output records/charts and any other associated metrics, e.g. patients' height, weight.
o Will report patients progress, status, changes or any concerns that may be identified when undertaking aspects of personal care to the registered professional / senior member of the team accordingly, for example a breakdown in skin integrity, weight loss etc.).
o Timely update of basic records/charts related to personal care and associated activity in accordance with Trust policy, updating electronic or paper-based systems accordingly following completion of the Health Care Record Keeping course. Entries will be countersigned by the registered professional.
o Forge good communications with patients/service users, family, carers, colleagues and other professionals to ensure integrated quality care is provided. Acts as an advocate for the patient, respecting patient's wishes, dignity and beliefs.
* Please be aware: Once sufficient applications have been received this vacancy may close early.
Disclosure and Barring Checks (DBS)
It is the policy of North Tees and Hartlepool NHS Foundation Trust, that all successful candidates who are new to the Trust who require DBS clearance for the post they have been offered, are required to pay the cost for their DBS certificate. The method of payment for this is via salary deduction from your first month's pay on commencement with the Trust. The DBs check will be undertaken during the pre-employment check screening., For any new employees commencing employment with North Tees and Hartlepool NHS Foundation Trust, you will be subject to satisfactory completion of a 6 month probationary period. Please note that internal applications and individuals that are appointed to fixed term appointments of less than 6 months duration are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or a bank member of staff).
Employment References
As part of our pre-employment screening process, all applicants are required to provide references covering their last three years employment history including any gaps. Applicants are requested to ensure e-mail addresses for all referees are included on their application form. Personal references are not acceptable.
Working Hours
If the hours advertised for the post are up to full time (37.5 hours per week), applications are still welcomed from individuals who may be seeking to work less than full-time hours and all requests will be considered in line with the post being appointed to for the successful applicant.
Visa Sponsorship
We are able to offer sponsorship for a Health and Care Worker or Skilled Worker visa, subject to candidate and position eligibility. Please review the job eligibility guidance for skilled workers here: Skilled Worker visa: Your job - GOV.UK (www.gov.uk)
University Hospitals Tees
South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust now form University Hospitals Tees and as such you may be required to work at any site across both Trusts.
Armed Forces Covenant
As a supporter of the Armed Forces and an employer of Reservists, North Tees and Hartlepool NHS Foundation Trust are proud to be a signatory of the Armed Forces Covenant, which is a promise by the nation to ensure that those who serve or who have served in the UK Armed Forces (and their families) are treated fairly. We recognise that reservists and veterans bring a variety of transferable skills and qualities to our workplace, developed through their military careers. Our commitment to supporting the Armed Forces Community has been recognised through the Armed Forces Covenant as a Silver Employer.
Further Important Information
Further Important Information
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