Overview
25-30 hours per week (working over 3-4 days)
We are looking to recruit a Patient Services Receptionist / Administrator to join our Patient Services Support Team. We are seeking someone who is organized, works well in a team, and can thrive in a fast-paced environment. You will be the first point of contact to patients attending the practice, via telephone and via online consultation systems.
The role involves providing a variety of reception and administrative patient-facing functions, including telephone answering, managing patient records, processing prescriptions, scanning, word processing and responding to patient queries.
The right candidate will be hardworking, flexible and keen to learn new skills, with the following background:
* Experience dealing with the public
* Experience working in General Practice / similar environment
* Strong organisational, administration and time management skills
* Good communication and teamwork skills
* Experience of using Microsoft Teams, Outlook, Word, Excel
Applicants should live within easy travelling distance of Marple and Romiley, and be able to work flexibly across both practice sites in Marple and Romiley
Experienced candidates who have worked in General Practice and used EMIS clinical system are desirable; however full training will be provided.
Main duties of the job
* Telephone handling to patients and other health care workers
* Opening up / locking up of Practice premises
* Appointment management
* Processing prescriptions
* Clinical record management and coding
* New patient registrations
* Clinical service management
* Actioning tasks from the clinicians
* Patient recall management
The role offers the option to join the NHS Pension scheme
About us
Marple Cottage Surgery & Guywood Practice is a busy GP surgery in Stockport with c.11,400 patients. We are committed to providing excellent care to our patients across our two practice sites in Marple and Romiley.
Job responsibilities
We are looking to recruit a Patient Services Receptionist / Administrator to join our Patient Services Support Team. We are looking for someone who is organised, likes working as part of a team, in a fast-paced environment. You will be the first point of contact to patients attending the practice, via telephone, and via online consultation systems.
The role involves providing a variety of reception and administrative patient facing functions, including telephone answering, dealing with patient medical record management, processing prescriptions, scanning, word processing and managing patient queries.
Job description is available upon request.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Person Specification
Experience
* Administrative: 1 year
* Reception: 1 year
* General Practice: 1 year
* Experience of using EMIS clinical system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A5402-26-0000
Job locations
50 Church Street
Marple
Stockport
Cheshire
SK6 6BW
Guywood Practice
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