Company Description
At KEENFINITY, we are a globally leading provider of innovative and professional security and communication solutions. With over 4,000 employees in over 50 countries worldwide, our ambition is clear: we offer more than just technology – we secure, connect, and amplify the moments that matter in life.
Next to our passion for technology we're very passionate about our work environment. Based on values such as trust, appreciation, and accountability we all work together to shape the future – boldly, customer-focused and with a strong team spirit.
Job Description
The RTS Intercom Systems Sales Manager grows business above market focusing on accounts in the UK&IR region, develops sales strategies and ensures implementation. With strong focus on market trends and core verticals the manager creates demand and increases sales. Creating project leads through smart business development in coordination with local key customers (B2B and B2C) and early involvement with large end-users and major influencer groups is the engine for repeating success. An agile and lean project management, quotation- and essential technical support for regional customers in combination with a strong hunting mindset completes the profile.
Essential Functions
* Actively manage customer structure in the region (customer pyramid)
* Ensure sales targets by increasing share of wallet with existing customers and in existing business, identifying additional business opportunities (e.g. cross-selling) or developing potential new ones in the region
* Conduct regular customer visits and establish close relationship with customers in the region
* Implement customer strategy for local branch offices of major (key) account customers and support
* Negotiate terms and conditions within authorization scheme for accounts in the region
* Take over local business development activities in the region to support local customer base (if not covered by dedicated ST/SEM-SBV)
* Work closely with MKA, MKC, MKP to ensure that local projects are covered properly in all stages
* Provide feedback on market trends, customer/end-user needs and support collection of competitor information (portfolio as well as industries)
* Insert customer related data such as account information, activities, opportunities regularly into CRM and make use of available CRM data and reports to follow-up; Make active use also of other specific sales IT tools (SAP, etc.)
* Timely inform supply chain on extraordinary demand (e.g. special sales initiatives, big projects) which is not covered by regular forecast
* Support cross-border opportunities
* Translate end-user requirements into a technical solution
* Create technical concepts, system designs for dedicated product solutions and projects
* Assist end-users with troubleshooting and upgrades throughout the life of the system (Level 1 support)
* Support final installation and commissioning phase
* Proactively drive projects in the sales phase within the customer Journey
* Explaining concepts to end-users, influencers and system Integrators on site, at local fairs and international tradeshows
* Organize, host and conduct trainings for customers locally
* Provide guidance and support to MKA, MKP to create training material
Qualifications
* Strong customer focus
* Teamplayer with strong hunting mindset and motivation
* At least 5 years of sales experience in Critical Communications or Broadcast markets
* Bachelor's degree in technical domain (preferably Master degree) combined with experience in the field related to professional communications
* specific product knowledge of Intercom Solutions and experience is an advantage
* Strong communication skills, both written and verbal in fluent English
* Additional languages skills like e.g. Spanish, German, French etc. is an advantage
* Negotiation and presentation skills
* Analytical competency and PC skills
* Ability to plan, organize and follow through/implement activities to achieve timely, accurate results, focusing on key priorities and effectively juggling multiple projects
* Ability to identify problems and root causes, being creative in problem solving, listening to all input, examining all possibilities and remaining open minded
* Trustworthy and credible
* Remains consistent in word and action
Additional Information
At Keenfinity we don't just build innovative solutions — we shape a smarter, more connected world through technology.
We value different backgrounds, ideas, and experiences and we're committed to growing, learning, and celebrating success as one team. Everyone is welcome here — we foster an environment where everyone is respected, valued, and encouraged to be their authentic self.
Keenfinity is an equal opportunity employer, offering equal opportunities for all. We welcome applications from people with disabilities and can offer support, if needed. When everyone has a chance to contribute, we all do better.