Lighthouse Hotel Management is recruiting for the exciting role of Full Time Guest Service Assistant at the Holiday Inn Express Liverpool Central. The successful applicant will deliver excellent customer service, possess strong administration and computer skills, have a good telephone manner, a positive and confident ‘can do' attitude, and be willing to learn. You will be a team player, assisting in all areas of hotel operation. This role offers an excellent opportunity to join a team and be part of an iconic-branded hotel in a busy, competitive marketplace.
What Are We Looking For?
We're seeking an individual who:
* Has a great personality, is genuine, approachable, and attentive
* Has a proven track record in a similar role
* Possesses good organisation, communication, and planning skills gained through previous experience
Experience Required
* Ability to work in a dynamic and fast-moving environment
* High energy and a fearless, do-it-yourself attitude
* Desire to learn and develop
* Strong communicator who loves engaging with guests
* Brings a positive attitude and aims to leave everyone around with a smile
* Smart, professional appearance
* A good sense of humour
* Availability to work shifts from Monday to Sunday
Nice to Have
* Hotel kitchen experience
* Knowledge of hotel systems (desirable but not essential)
* Ability to work under pressure independently
Where Will You Be Working?
The Holiday Inn Express Liverpool Central, a new hotel opening under the IHG Holiday Inn Brand, managed by Lighthouse Hotel Management, the operational arm of the Molo Hotel Group.
What's In It for You?
* Competitive salary and opportunities for career growth within Lighthouse Hotel Management
* Enhanced benefits including 24/7 access to an online GP
* Extensive training and development programs
* Employee, Friend & Family discounts on hotel stays and dining
* Vibrant, inclusive work environment with a diverse team
* Employee recognition programs
* Uniform and meals on duty provided
* Death in service benefit for contracted employees
Join our team and be part of an extraordinary journey, shaping memories and creating lasting experiences. Apply now to be a key player in our hotel's success story!
The Lighthouse Hotel Management is an equal opportunity employer and encourages applications from candidates of all backgrounds.
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