Overview
SharePoint and Microsoft Training Consultant – We are a consultancy delivering Microsoft 365 Apps, SharePoint Online, SharePoint 2019 Server, Power Platform, and Teams training. We tailor courses to meet client requirements and provide training from highly skilled professionals. With a global reach, we help organizations implement SharePoint and Microsoft 365 applications to maximize benefits. Our reputation is built on an honest approach and adaptability to client needs.
Position Overview
We are seeking an experienced and dynamic Trainer to join our team. The ideal candidate will have a strong background in delivering SharePoint training and a passion for educating others. This role is responsible for delivering engaging training programs for employees at all skill levels to ensure they can effectively use SharePoint as a collaboration tool and to support the use of other Microsoft 365 applications. The trainer will work closely with internal stakeholders to understand training needs and tailor content to the unique demands of the organisation.
This is a fantastic opportunity to develop new ways of communicating with audiences. You will work in a mutually supportive team where everyone is encouraged to thrive, and we will support your learning and development with networking and training opportunities.
There will be a requirement for regular travel throughout the UK and Ireland to attend client sites to deliver training.
Key Responsibilities
Training Development & Delivery:
* Design, develop, and deliver SharePoint training sessions (beginner to advanced) for end-users, administrators, and business users.
* Develop training materials, including user guides, PowerPoint presentations, and video tutorials, with the support of our internal content designer.
* Conduct both face to face (onsite at clients locations) and virtual training sessions for our clients.
* Needs Assessment & Customisation: Work with teams to assess SharePoint training needs and customise learning programs to align with organisational goals.
* Gather feedback after training sessions and adjust content or delivery methods accordingly.
User Support & Troubleshooting:
* Provide post-training support by answering user queries, resolving issues, and offering troubleshooting assistance.
* Create and maintain FAQs and self-help resources for ongoing user education.
Tracking & Reporting:
* Track and monitor the effectiveness of training programs by collecting feedback, measuring learner success, and reporting outcomes to management.
* Collaborate with IT, business teams, and other departments to stay informed about new SharePoint features and functionality.
* Coordinate with subject matter experts to ensure training content is accurate and up to date.
* Stay current with SharePoint and Microsoft 365 trends, tools, and best practices to enhance training methodologies and deliver the most effective learning experiences.
Experience:
* 3+ years of experience delivering training programmes including administration, development, or end-user support.
* Previous experience designing training programs, preferably in a corporate environment.
* Skills & Knowledge:
* Strong knowledge of SharePoint infrastructure.
* Understanding of other Microsoft 365 applications, such as Power Automate, Power Apps and Power BI is desired.
* Excellent communication and presentation skills, with the ability to explain complex technical concepts in simple, user-friendly terms.
* Experience using Microsoft Teams.
* Strong problem-solving skills and the ability to work with a variety of stakeholders.
* Self-motivated with the ability to work independently and as part of a team.
* Detail-oriented with excellent organisational skills.
* Ability to travel throughout the UK and Ireland.
* Full UK Driving License is required.
What We Offer
* We offer a competitive salary based on experience.
* Opportunities for ongoing professional development and certifications.
* Birthday off every year (not part of the holiday allocation).
* Private Health Insurance opt in after 6-month probation period.
* Fully funded courses that will enhance and expand your capabilities and potential.
* Salary starting at £30,000 per year.
How to Apply
Interested candidates are invited to submit a CV and a cover letter explaining why they are a great fit for the role. Please send your application to training@blackbirdcorporate.co.uk
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