Remediation Manager/Senior Leader - Insurance
6 Month Contract - Inside IR35
Location: Warwickshire - Remote/Hybrid working options available
* Shape and lead a high-profile remediation strategy, ensuring fair customer outcomes and regulatory excellence
* Influence at senior levels, working closely with executives, risk committees, and regulators
As our leading financial services client continues to strengthen their approach to customer remediation, they're establishing a dedicated, structured capability to ensure they resolve issues effectively, enhance their control environment, and drive long-term improvements across the business.
This is a role with real influence!
As a Senior Leader/Remediation Manager, you'll take ownership of this critical function, shaping the strategy, frameworks, and governance that underpin their remediation approach. You'll work closely with senior stakeholders across Customer Services, Finance, IT, Compliance, and Risk to embed best practices, establish robust reporting mechanisms, and ensure clear oversight of remediation activities at the highest levels, including risk committees and regulatory reporting.
Required Knowledge & Experience -
1. Strong background in Remediation & Regulatory Compliance within Financial Services/Insurance
2. R...