Technical Support Manager - Electrical / Smart Homes
Reading - Commutable from Basingstoke, Newbury, Bracknell, Wokingham
£55,000 - £60,000 + Quarterly Bonus + Training + Progression + Excellent Benefits
Are you from an electrical or technical background looking to step into a hands on leadership role within a fast growing smart technology business?
This is a great opportunity to take a lead position in the building automation space, supporting advanced systems used across smart homes and commercial buildings, while developing a small team within a modern, fast paced office environment.
You will be joining a European leader in intelligent automation, known for developing its people and offering clear progression. With structured training, including an international programme, you will become a key figure within the business while continuing to grow your technical and commercial skillset.
In this role, you will work closely with installer partners, providing high level technical support, guiding installations, and helping maximise performance across projects. Alongside this, you will support and develop a small team, acting as the escalation point while also identifying opportunities to add value across partner accounts.
This role would suit a technically strong engineer or electrician who enjoys working with customers and is looking to step into a leadership position within a growing, ambitious business.
The Role
Provide high level technical support and troubleshooting for installer partners
Act as escalation point for complex technical issues
Support and develop a small team of engineers
Work closely with partners to maximise system performance and identify opportunitiesThe Person
Electrical or technical background
Experience supporting customers or clients in a technical environment
Commercial awareness or interest in developing this
Looking to step into a leadership role within a growing business
Interest in smart technology or building automationReference: BBBH (phone number removed)
To apply for this role or to be considered for further roles, please click "Apply Now" or contact Tilda Hocknell at Rise Technical Recruitment.
Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.
We are an equal opportunities company and welcome applications from all suitable candidates