Job Title: Regional Community Nurse Manager
Hours of Work: Mon - Fri, 9am - 5pm
Reporting to: Head of Clinical Services
Accountable to: Director of Nursing
Location: Wimbledon
Are you a nurse looking to develop your leadership skills? Are you already in a leadership/senior position but looking for a new challenge? Come and join our team where you have the chance to make a real impact not only on our clients’ lives but also on the growth of the business. With a mixture of office and community work, you will feel like every day is different. If you thrive in a fast‑paced, busy and fun environment, then HFH is for you!
HFH is pioneering in Nurse‑led complex care; we are passionate about the quality of care that our clients receive. We are innovative in our approach with ensuring clients are home where they are happiest. We are looking for a nurse to not only share in our vision but to make it a reality.
Benefits
* Competitive Salary of £50,000 PA
* 25 days annual leave
* Birthday off
* Support with NMC revalidation
* Regular training
* Development opportunities and mapped career paths
* Mileage and expenses paid
* Childcare vouchers
* Social events
* Company pension scheme
* Generous “Refer a Friend” scheme
* Blue Card membership giving discounts in many stores
* Free confidential wellbeing and support telephone line
* Support from mental health first aiders
* Free help and support line
Role Purpose
The Lead Nurse is responsible for ensuring the quality of care and safety of our clients and carers.
Reporting to the Head of Clinical Services and working closely with fellow Lead Nurses and Regional Care Manager, the Lead Nurse will lead and support the Nurse Case Managers within the region to ensure all care is safe and quality driven. The Lead Nurse will hold a small caseload whilst supporting the growth of the business with the assessing and onboarding of new clients and delivering clinical training when required.
You will be expected to work 3 days in our Wimbledon office and 2 days out in the community. You will need to have Trachy/Vent and/or Spinal experience.
Regions
* North London
* South London
* Southeast England
Service delivery, quality, and governance
* Ensure the concept and benefits of establishing appropriately skilled and matched core care teams around clients is understood by all members of the regional team, clients and commissioners and ensure this approach underpins service delivery.
* Responsible for the achievement of a smooth onboarding process for new clients, meeting the operational, clinical, and financial parameters agreed within the contract and HFH commercial thresholds.
* Responsible for ensuring clients receive the best possible care.
* Attend the HFH Virtual Care Round (VCR) review for all clients within the region at least once a month, more frequently when there are issues to be resolved.
* Ensure actions agreed at the Virtual Care Round are followed through.
* Support and coach the Nurse Case Managers in investigating and addressing issues, endeavouring to address with without the client feeling the need to escalation to formal complaint.
* Take responsibility for escalation and intervention where situations cannot be resolved by Nurse Case Managers, in conjunction with Regional Care Manager where appropriate.
* Support with the reviewing of all clinical policies and procedures.
* Ensuring all clinical SOPs are implemented and followed.
HFH Healthcare is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and we expect all employees and volunteers to share this commitment by following all company safeguarding policies and procedures.
HFH Healthcare is committed to providing equality of opportunity for staff and to encourage diversity in the workplace. Staff are expected to uphold the key principles of equal opportunities across their work and in accordance with business policies.
Undertake such other duties, specific tasks and projects as may be delegated from time to time.
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