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Salary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commission
Hourly rate: £12.82
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferable skills to succeed in a Customer Service Technical role with EE.
Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr Tydfil? You’ll be talking over the phone to customers with all sorts of mobile tech-related queries. You could be helping someone with a simple device query or something that needs a bit more work to keep them connected with loved ones. You never know what’s coming next.
You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships – we can train you on the rest.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to ensure you don’t miss appointments or can look after your family in an emergency. Some ways we support this include allowing you to schedule your own breaks, bank time, and the option of occasional home working.
What’s in it for you?
* A great starting salary of £25,087, rising to £25,684 at 9 months in role, plus incentives and bonuses.
* Online GP – giving you access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
* Market-leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill, or elderly.
* Family Leave – equalized maternity, paternity, and adoption leave, offering all parents 18 weeks of full pay and 8 weeks of half pay in the first year, regardless of how they choose to grow their family.
* Hugediscounts on EE & BT products, including your mobile and broadband – saving you hundreds of pounds every year.
* Support in carving your own career path. We’re passionate about developing our people and will support you in achieving your career goals.
* Volunteering days to give back to your local community.
* Optional private healthcare and dental coverage to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
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