Fantastic opportunity for a highly analytical and consultative CSM who enjoys driving actionable insights with enterprise brands.
The Company
* Highly sophisticated machine learning customer insights and automation
* Backed by $100m+ in funding
* 2 out of 3 managers promoted from within
* Trusted by global leaders in eCommerce & gaming
* Offices in New York, London & more
* 500+ employees + world-class Data Science team
The Role
* High touch, data centric and product focussed
* Platform training, guidance and advice to clients to ensure optimum utilisation of the platform
* Ensure Enterprise customers understand their customer data and drive actionable insights
Desired Skills & Experience
* Enterprise Customer Success within B2B SaaS
* Highly analytical, comfortable presenting data insights
* High touch consultative approach