Store Manager Role Overview
As a Store Manager, you will take ownership of your store’s performance, maximising income through physical and digital channels while leading an inclusive and diverse team. By role‑modelling the DEBRA values, you will create a positive environment where colleagues and volunteers feel supported, engaged and focused on delivering impact for the EB community.
Contract & Salary
This is a full‑time, permanent position, contract of 35 hours per week, working 5 days out of 7. The salary is £25,480 per annum (£14.00 per hour).
About DEBRA
We are a national charity that supports individuals and families affected by Epidermolysis Bullosa (EB) – a painful genetic skin blistering condition which, in the worst cases, can be fatal.
Qualifications and Skills
You will be motivated and enthusiastic, with good customer service, retail administration and management skills, and the ability to work well under pressure to meet targets and support the efficient running of our store in Helensburgh.
Key Responsibilities
* Effectively recruit, maintain, and manage both paid employees and volunteers
* Ensure a standard of excellence is maintained, in terms of customer service
* Maximise profits to increase overall contribution of the store
* Use visual merchandising talents to ensure the store is presented well and promoting commercial success
* Generate quality donated goods to achieve processing targets to maintain shop density levels
Mission, Vision & Values
Our mission is a world where no one suffers with Epidermolysis Bullosa.
Our vision is that we live in a world where no one suffers with Epidermolysis Bullosa (EB) and we provide lifelong care for all those affected/impacted by living with EB.
Our values are based around care and inclusivity, and we are committed to making a difference. These values are the foundation of our culture and are a significant element of being a Great place to Work.
Benefits
* Access to a Group Personal Pension with a matched 4% contribution from DEBRA
* Life Assurance Scheme
* Free access to our round the clock employee assistance program for advice and support for both you and your family
* Annual Leave 20 days plus Bank Holiday (pro rata for part time employees)
* Discounts and cashback from high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Employee Benefit Portal.
* Access to a 24 hour 7 days a week GP service
Additional Requirements
DEBRA takes its safeguarding responsibilities seriously and all positions within our organisation require a DBS check and two satisfactory references.
Equality, Diversity and Inclusion
We are committed to delivering our Equality, Diversity and Inclusion strategy across all areas of our work, including recruitment. As a Disability Confident employer, we welcome applications from disabled candidates and are committed to providing reasonable adjustments throughout the recruitment and interview process. Please let us know if you require any adjustments to support you.
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