About the Role
An established and fast-growing global Travel Management Company is seeking an experienced Senior Travel Executive to join their London-based corporate team. The ideal candidate will have a passion for delivering exceptional service and a proven track record of managing complex and VIP-level travel arrangements.
You’ll be responsible for end-to-end travel planning, ensuring seamless experiences for high-profile corporate clients. Your role will require attention to detail, a strong knowledge of GDS systems (Galileo preferred), and the ability to handle travel logistics efficiently and professionally.
Key Responsibilities
* Manage complex travel bookings across air, rail, hotel, and ancillary services
* Deliver a premium service experience to VIP and executive-level clients
* Issue tickets, process reissues, and handle fare adjustments
* Resolve client issues promptly with a service-first mindset
* Ensure compliance with internal standards and client SLAs
* Maintain accurate records and booking documentation
* Support vendor negotiations and cost-saving initiatives
* Handle accounting queries and reconciliation tasks
* Mentor junior colleagues and support team development
* Adhere to data security and regulatory compliance (incl. PCI)
About You
Experience & Skills:
* 3+ years in a TMC or corporate travel environment
* Confident using GDS (Galileo highly preferred)
* Strong knowledge of fare construction and ticketing
* Proven ability to service VIP clients with discretion and professionalism
Education:
* Degree level or equivalent work experience
What’s on Offer
Quarterly Incentive Scheme to reward agents for delivering exceptional service and value:
* Earn 5% of quarterly commission earnings (after salary and standard deductions), based on:
* Airline commission
* Mark-ups (air, hotel, car hire, ancillary)
* Transaction fees
Additional Benefits
* Annual Leave: 20 days + UK Bank Holidays (increases annually up to 25 days)
* Hybrid working (after 3 month probation): 3 days office/2 days from home
* Pension: 5% employer contribution (employee contributes 3%)
* Medical: Cash-back health scheme (Level 3 coverage)
Ready to take your travel career to the next level?
Apply now and join a collaborative, high-performing environment where your expertise and attention to detail are truly valued.