Salary: £30,000 - 30,000 per year Requirements: Hands-on experience using EMIS Web and SystmOne Previous experience in IT Support, floor walking for EPR/EMR implementations, project coordinator, deployment coordinator, implementation analyst, or implementation consultant Highly competent in delivering high-quality written communication Confident in presenting and interacting with NHS customers on Teams calls Bachelors degree in a related field Recognized certifications in project management (e.g., PRINCE2 or PMP) are a plus Additional training in digital health technologies or specific NHS systems is desirable Responsibilities: Work directly with customers to provide installation steps and address initial queries for a smooth setup Liaise closely with NHS customers via email and Microsoft Teams calls, following up to ensure satisfaction Use project tracking tools to manage multiple concurrent customer interactions effectively Technologies: Support Web More: We are a forward-thinking company driving digital transformation in healthcare, located in Maidenhead. Our team is dedicated to improving primary care IT solutions, and we offer a remote working option after the initial onboarding period. If you are tech-savvy and eager to make a lasting impact, we invite you to apply and join us in shaping the future of healthcare technology. last updated 14 week of 2026