Job Responsibilities
1. Assist guests in choosing meals and drinks, providing up-sell information to enhance their experience.
2. Process orders through the POS system accurately.
3. Deliver orders to the kitchen and assist in preparing and packing food and beverages.
4. Ensure that food portions are appealing when packed or served.
5. Promote additional food items to complement the guest experience and increase sales.
6. Greet every guest warmly and genuinely.
7. Answer phone inquiries professionally.
8. Maintain cleanliness, sanitation, and tidiness in all guest areas.
9. Ensure all orders are complete and ready for guest receipt.
10. Work according to brand standards and deliver exceptional guest service.
11. Communicate clearly with guests and team members, listening attentively.
12. Maintain a clean and smart appearance.
13. Display a positive, enthusiastic attitude towards tasks.
14. Exhibit a cheerful and helpful demeanor, providing excellent guest care.
15. Adapt to changing business volumes with urgency.
16. Demonstrate a thorough understanding of the menu and allergens.
17. Follow instructions to meet brand standards (The GDK way).
18. Uphold exceptional guest service and impeccable standards.
GDK is revolutionizing the kebab industry with industry-leading service, exceptional food, and memorable guest experiences. Our gourmet kebabs are freshly prepared in front of guests using premium meats, fresh vegetables, and signature sauces. Since opening in Berlin in 1989, GDK has expanded to over 140 restaurants across the UK, Europe, North America, and the Middle East, with plans for further global growth. We are the fastest-growing brand in the fast-casual sector, aiming to double our UK presence this year. Join us to be part of this exciting journey as we change the world, one kebab at a time!
Our open kitchen design showcases our kebab theatre, emphasizing our commitment to freshness and quality. We prioritize guest satisfaction and strive to provide the best experience possible. Whether you're seeking part-time work or a future career, GDK offers development opportunities, including an upcoming eLearning platform to support your growth.
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