Job Description
Booking Clerk - Portadown
Your new company
Our client is a public sector organisation based in Portadown. They are recruiting for a Booking Clerk. This role is initially temporary until the end of September however chances are it will be extended.
Your new role
As Booking clerk duties include:
1. Fully implement the partial booking process, telephoning patients as required and the associated administrative processes in accordance with departmental protocols.
2. Deal with incoming /outgoing mail and ensure that mail is distributed appropriately to relevant patients in a timely manner.
3. To co-ordinate and process a range of correspondence in accordance with agreed procedures within the area of responsibility.
4. To ensure that work for which responsible is processed in a timely manner in accordance with agreed performance standards and that any derogation is brought to the attention of their line manager.
5. To prioritise workload in accordance with expected outcomes.
6. Deal with routine queries, referring to their line manager when necessary.
7. Continually strive to improve quality, standards and procedures within area of responsibility contributing to the ongoing desire to improve delivery of services.
8. Undertake any other administrative and clerical duties, which may be delegated as required by servic...