The Senior Director, Executive Communications is responsible for shaping, protecting and amplifying the voice of the CEO and senior leadership across Europe. This role sits at the intersection of strategy, storytelling, employee engagement and digital communications, translating enterprise priorities into clear, compelling narratives that drive alignment, trust and performance.
The role is both strategic and highly operational, owning end to end delivery of executive communications, from narrative development and drafting through to digital execution, sequencing and distribution.
Main responsibilities
* Set and steward the CEO and enterprise narrative, ensuring clarity, consistency and relevance across all channels and moments that matter.
* Draft and edit high stakes communications on behalf of the CEO and ELT, including organisational announcements, leadership notes, speeches, town halls, blogs and event messaging.
* Act as a trusted advisor to senior leaders, providing counsel on tone, timing, positioning and stakeholder impact.
* Lead enterprise wide employee communications, translating strategy, transformation and performance into messages that resonate with colleagues.
* Own leadership led employee moments such as town halls, leadership updates and milestone communications, ensuring they are engaging, data driven and authentic.
* Partner closely with People, Strategy and Leadership teams to reinforce culture, purpose and change.
* Drive a digital first approach to executive and employee communications, using platforms such as Engage, intranet, video and social to extend reach and relevance.
* Modernise executive communications through smart use of visuals, links, data, multimedia and new formats, ensuring content is concise, scannable and shareable.
* Ensure messages are adapted appropriately for different channels while maintaining a single narrative spine.
* Own the end to end communications flow for executive and enterprise priorities, including sequencing, timing and coordination across internal, external and digital channels.
* Work seamlessly with Corporate, Product and Market Communications teams to ensure alignment and avoid fragmentation.
* Partner with global counterparts to localise and execute global narratives effectively in Europe.
* Act as a final editorial gatekeeper for executive communications, ensuring accuracy, consistency and readiness before distribution.
* Manage sensitive, confidential communications with discretion and sound judgement.
* Anticipate reputational risk and advise on mitigation through proactive messaging.
Key skills and experience required
* Extensive experience in executive, employee or enterprise communications within a complex, matrixed organisation.
* Exceptional writing and editing skills, with the ability to shift seamlessly between strategic narrative and sharp, concise execution.
* Strong understanding of digital communications and channel strategy, with a track record of modernising leadership communications.
* High emotional intelligence and confidence operating with senior leaders.
* Proven ability to manage multiple high stakes workstreams under pressure without losing quality or judgement.
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