Overview
Bookings Co-ordinator (Temporary Staffing) – West London NHS Trust. The Temporary Staffing Services is seeking to recruit a highly skilled Band 4 Booking Co-ordinator to co-ordinate bank and agency cover for the trust in a challenging environment and provide a professional, effective and efficient Temporary Staffing Service.
Excellent communication skills are essential to develop and maintain professional working relationships with Bank staff, Ward/Department Managers, Clinical Team Leaders, Senior staff, Agency suppliers and Human Resources colleagues. Proficiency with various IT applications is required to use the established E rostering process. Experience or knowledge of working within a mental health environment is desirable.
Responsibilities
* Co-ordinate bank and agency cover for the trust (Temporary Staffing Services).
* Develop and maintain professional working relationships with Bank staff, Ward/Department Managers, Clinical Team Leaders, Senior staff, Agency suppliers and HR colleagues.
* Use established IT applications to support the E rostering process.
* Work as part of a small team dedicated to the procurement of bank staff within the trust.
* Ensure efficient and timely booking of bank staff and meet tight deadlines.
* Provide excellent customer care and maintain professional relationships with key stakeholders, including bank workers and external agencies.
* Demonstrate self-motivation and commitment to high standards of service delivery; experience with HealthRoster and BankStaff software is essential.
Qualifications and Skills
* Excellent communication skills (verbal and written).
* Proficient with IT applications and the ability to use the established E rostering process.
* Experience or knowledge of working within a mental health environment is desirable.
* Ability to work to tight deadlines and deliver high standards of service.
Contract and Location
* Location: London, UB2 4SD
* Hours: Full time
* Salary: £32,199 - £34,876 per annum inc HCAS
* Closing date: 09 October 2025
* Posting date: 09 September 2025
* Location description: West London NHS Trust (Mental Health and physical health services)
* Job type: Contract
* Company: West London Mental Health Trust
* Job reference: 7470794/222-CORP-963
About the Trust
West London NHS Trust delivers mental health and physical health services. The Trust provides services across London and the surrounding area.
The advert includes additional information for applicants and may reference organisational performance data and external ratings.
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