Overview
Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We're problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our demand management and network infrastructure team. We look after 60 million meters and our teams provide advanced metering solutions to help manage demand for essential suppliers.
Responsibilities
* Part of our Plumbing Team who are responsible for installing internal or external meters for our client Thames Water.
* Deliver the highest standard of customer service and maintain a high level of Health and Safety whilst ensuring every job is carried out to a high standard.
* NVQ qualified plumbers to join our Thames Water Metering contract (a 15 year contract to deliver 1.5m water meter installs in the Thames Water Operating Area).
* Attend appointments in the am/pm or evening depending upon your shift pattern.
* Install and replace internal or external water meters while engaging with customers to explain the next steps on their journey to becoming a metered customer.
Qualifications
* Proven experience in the plumbing industry (essential).
* Recognised NVQ level 2 plumbing qualification.
* Valid UK driving license.
* Excellent customer service and effective communication skills.
About Us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We actively support veterans through our ENABLE inclusion networks and recruit with our values in mind—to ensure your aspirations and ways of working align with ours.
Values
* We're responsible and go further for our people, clients, communities and the planet
* We're open and seek new and better ways of exceeding expectations
* We're together and as one team; the whole is greater than the sum of the parts
* We're ambitious and embrace opportunity, to lead essential infrastructure services for life
Benefits
* Matched or contributory pension scheme
* Online GP service, 24 hours a day, 365 days a year
* Employee assistance programme
* My Rewards portal, access to 1000s of retail discounts
* Life assurance
* Cycle to work, salary finance and give as you earn schemes
* Enhanced maternity, paternity leave and adoption leave
* Reward and recognition scheme
* Company van/vehicle and fuel card for business use
* Health Care Cash Plan
* Discretionary bonus scheme
* Recommend a friend - get rewarded for introducing people to us
* Standby / Overtime / Call out
* 21 days plus bank holidays, rising to 25 days with service
* Personal Accident Cover
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