About us
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a wide range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. We continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Stafford BMW
Working hours: Monday to Friday 8am to 6pm, plus weekends as required. Salary + Bonus (depending on experience). Basic up to £75,000 per annum, OTE up to £120k.
A rare and exciting opportunity has become available for a driven and talented leader to join our team as General Manager at Stafford BMW.
Role overview
Your role as General Manager will be to effectively manage the resources within our dealerships to achieve business objectives, including sales volumes, profitability, employee satisfaction, customer satisfaction and loyalty levels. This is a fantastic role for the right person to put their talents to the test by enhancing this already successful business. You will lead a highly motivated team in delivering world-class customer service experiences through effective communication, team building, and coaching your managers and colleagues.
Key Responsibilities
* Develop a customer service driven environment and culture through regular communication, team building and coaching with your teams
* Communicate and maintain customer service standards and measurements in line with the requirements of the Brand
* Provide clear leadership by ensuring the vision and objectives for the business are understood and communicated
* Train and develop department managers in line with organisational requirements
* Agree objectives and work standards with department managers and review their performance regularly
* Develop and monitor the business plan for all sales areas with senior managers to meet business objectives, profit margins and market penetration
Experience / Skills Required
We are looking for someone who is already operating at General Manager / Head of Business level or is an experienced Automotive Manager looking to take their career in the industry to the next level. It is essential that you have a solid understanding of EV vehicles. You should be able to demonstrate effective people management skills and the ability to draw the best performance from your team, as well as communicating effectively to build relationships with employees and customers. The General Manager will be a proactive, positive individual with a customer-centric approach that supports the brand values and strategy.
We are anticipating a high volume of applications, so if this sounds like your ideal position, apply today!
Core Benefits
* Competitive salaries with structured pay scales and progression as you grow within the business
* Generous annual leave that increases with length of service
* Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
* Access to Techscheme for discounted technology purchases with flexible payments
Health & Wellbeing
* Eyecare vouchers to help cover vision care needs
* Smart Health – 24/7 access to GP services to support mental and physical wellbeing
* Dental insurance for everyday dental care and unexpected treatments
* Critical illness cover for peace of mind during life’s challenging moments
Financial Wellbeing
* MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
* Free will writing services to help plan for the future
* Flexible life assurance options and partner life assurance for added protection
Leisure & Lifestyle
* Discounted gym memberships to support an active lifestyle
* Travel insurance to help you explore with confidence
* Access to home and technology vouchers
* bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great team and celebrate success at all levels.
Lookers and Charles Hurst are equal opportunities employers. We are committed to a working environment free from discrimination, inclusive, and empowering our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment. These will include verifying recent employment, address, credit history and a standard criminal record check. For roles that require driving, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6-month probation period commencing from your start date.
We take our data protection responsibilities seriously and are committed to upholding your privacy rights. Our Privacy Notice explains how we collect and use data. Please read it to understand how we may collect and use your information.
#J-18808-Ljbffr