General Manager – New Active Entertainment Leisure Venue - Royal Tunbridge wells
Circa £30,000+ bonus +benefits
We are looking for a General Manager to help open and manage a brand-new active entertainment leisure venue in Royal Tunbridge Wells.
The brand has venues all over the U.K. and has been delivering incredibly fun and varied gaming experiences to children and adults for more than 30-years. They continue to invest in new technology and product development to ensure they remain market leaders for years to come.
The role:
* Inspire, coach and develop your team of Assistant Manager, Duty Managers, Party Hosts and crew members to always deliver an incredible customer experience.
* Take the lead on new enquiries for birthday party bookings, adult/group bookings, corporate and team building events.
* Oversee all venue operations including staff scheduling, equipment/facility maintenance, health and safety and cleanliness.
* Always available and visible to your customers and team during peak times, competently resolving issues if they arise.
* Manage stock control and supplier relationships.
* Working predominantly afternoons, evenings and weekends with shifts up to 9pm.
* Always striving to achieve 5-star reviews.
The Person:
* An abundance of energy, ambition and drive.
* Team leadership and shift operational management experience within a similar leisure/recreation/hospitality/entertainment venue, possibly as a Centre Manager, Assistant Manager, Deputy General Manager, Operations Manager or experienced Duty Manager/Shift Leader.
* Experienced in dealing with children’s parties and group bookings either directly or indirectly.
* Living within an easy commute of Tunbridge Wells TN2
* Flexible to work predominantly afternoons, evenings and some weekends with shifts up to 9pm
Benefits
Working 40-operational hours a week, paid overtime, bonus potential based on site financial performance and customer reviews, 28-days inclusive of bank holidays, contributory pension, staff discounts and most importantly investment into your professional development as a General Manager.
For more information, please click apply with your cv and we will be in touch promptly if you have the right level of experience.