Structured role with time to do things properly | No weekend working | Clear training and progression | Regulated, quality-led environment If you want a Customer Service Advisor role where you are trusted to handle customer queries thoroughly rather than quickly, this position offers a more considered approach to service. You will support customers at important stages of their journey, ensuring queries are resolved accurately and in line with regulatory standards. You will be part of a team where service quality, consistency, and compliance come first. The environment is well-organised and supportive, giving you the structure and training needed to build long-term capability rather than just short-term output. Package & Benefits • Salary £30,000 per annum. • Monday to Friday office hours with no weekend requirement and hybrid working after probation. • Annual salary reviews. • 23 days holiday plus bank holidays. • Annual company bonus. • Study support. • Ongoing training and internal progression opportunities. • Team-based incentives and social events. About the Company This organisation operates within a regulated sector where customer outcomes and compliance are central. They invest in structured processes and employee development, creating a stable environment focused on doing things correctly and consistently. Key Responsibilities • Handle inbound customer...