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Job Details
* Hours: 20 hours per week
* Location: Leek (Candidates should live locally and be able to commute easily)
* Store Hours: 7 AM to 8 PM, requiring early starts and late finishes
About the Role
At Toolstation, we're not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started out on the shop floor and now run their own stores or oversee operations.
If you're after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, while also handling deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
This position involves supporting colleagues to deliver a great customer experience. While retail experience is not essential, some experience as a key holder or supervising team members is required.
Key Responsibilities
* Handle deliveries, unpack stock, keep the store clean, and prepare orders
* Provide outstanding customer service
* Engage with customers to understand their projects and needs
* Promote Toolstation Club and Trade Accounts to customers
* As a Keyholder, open and close the store, assign daily tasks, and provide supervisory cover when needed
What You'll Bring
* A friendly personality to maintain high store standards
* Reliability, flexibility, and commitment
* Accountability and willingness to step up when needed
* Energetic and enthusiastic attitude
Benefits
* 22 days holiday + Bank Holidays
* Company pension scheme and life assurance
* Bonus scheme and cycle to work program
* Save and buy as you earn options
* 20% discount across all Travis Perkins companies
* Health and wellbeing support with Aviva Digicare +
* Financial education, support, and recognition awards
* Discounts at over 1,000 retailers
About Toolstation
We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of Travis Perkins plc, we serve trade professionals, DIY enthusiasts, and self-builders. Our store expansion and diverse opportunities mean there’s room for you to grow with us.
How to Apply
Interested? Visit www.toolstationjobs.com or simply click apply. We are committed to equal opportunity employment and welcome applicants regardless of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
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