A prominent transportation service in Scotland is looking for a Customer Insight Analyst to enhance customer experience through data analysis. In this role, you'll analyze customer feedback and operational data to uncover insights, support decision-making, and help improve every touchpoint in the customer journey. Ideal candidates will possess strong analytical skills, proficiency in Excel and Power BI, and the ability to communicate complex ideas effectively. If you're passionate about using data to shape customer experiences, we want to hear from you.
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