Salary: £51,000 - 91,000 per year Requirements: Experience supporting and analysing business-critical systems in an IT environment. Strong understanding of system and regression testing methodologies. Proven ability to diagnose and resolve complex technical and application issues. Excellent communication skills, with the ability to document processes clearly for non-technical users. A structured, analytical approach to problem-solving and change. Ability to understand end-to-end business processes and how systems integrate. Flexible, collaborative, and willing to support wider team objectives. Responsibilities: Provide robust support for core business systems, focusing on root-cause analysis and long-term issue resolution. Analyse business requirements and contribute to the development, testing, and implementation of system enhancements. Carry out system, functional, and regression testing to ensure stability and reliability of solutions. Support software upgrades and pilot releases, identifying and resolving issues as they arise. Produce clear, user-friendly documentation to support system adoption and effective use. Recommend improvements to processes and systems to enhance efficiency and user experience. Work closely with the Development Team Manager to prioritise workload and support future development plans. Provide third-line support and liaise with third-party suppliers where required. Support wider IT team activities as needed to ensure business continuity. Technologies: Support More: At American Golf, we are more than a retailer—we are a community united by a shared passion for the game. As the UKs leading golf retailer, we aim to provide everything a golfer needs while creating a workplace where people feel supported, valued, and empowered to succeed. Join our supportive and forward-thinking IT team where your contribution genuinely matters, and youll have the opportunity to work on meaningful systems, influence improvements, and develop your technical and analytical expertise in a collaborative environment. We are committed to fostering an inclusive and diverse workplace, welcoming applicants from all backgrounds. last updated 18 week of 2026