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Senior Client Experience Manager, Farnham
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Client:
You Recruitment Ltd
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
4
Posted:
05.05.2025
Expiry Date:
19.06.2025
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Job Description:
A future-focused brand experience agency has an exciting opportunity for a Senior Client Experience Manager to join the company. The role is available due to growth. The company is dedicated to a people-first focus, and it is not uncommon to find a bunch of flowers or a box of chocolates on your desk in the morning, just because! Company values are based around trust, honesty, and respect—building real relationships that matter and pursuing the design of award-winning brand experiences.
About the Role
To excel in this role, you should:
* Have excellent communication and negotiation skills, with the ability to manage multiple work streams and client relationships
* Know how to shape and secure scopes of work with clear, measurable objectives
* Work well with strategists to turn client opportunities into inspiring creative briefs
* Be comfortable navigating growth opportunities and discussing the agency's direction
* Be an engaging and persuasive presenter
* Have a relentless attention to detail to ensure work and engagement are accurate and professional internally and with clients
* Understand the importance of high communication standards internally and with clients
* Be a natural stakeholder manager, ensuring collaborative decision-making internally and with clients
* Be passionate about creativity and work seamlessly with the studio and production teams
* Possess strong commercial acumen, including opportunity mining, revenue forecasting, and working alongside production to manage proposals, budgeting, procurement, and reconciliation
Qualifications
6+ years of relevant experience within brand experience and experiential design is preferred.
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