The Senior CRM & Content Executive will play a key role in driving growth for our flagship platform Freely, the UK’s brand-new way to stream free TV. In addition to supporting Freely, the role also contributes to the editorial content service on Freeview and Freesat.
Reporting into the Head of Digital & Portfolio Customer Engagement this is a cross- functional position working with internal Marketing teams and collaborating daily with major broadcast partners including the BBC, ITV, Channel 4 and Channel 5. The role combines hands-on delivery of Customer Relationship Management (CRM) campaigns, editorial curation, and content optimisation with the opportunity to help shape how audiences discover and engage with the best of free TV.
The successful candidate will have proven experience in a content-led marketing role (agency or B2C) with knowledge of customer lifecycle journeys and applying test and learn approaches. You will have strong copywriting and content creation skills, familiarity with creative tools such as Canva or Adobe Photoshop and experience using a CMS (Drupal desirable) for website content management. The ability to analyse and report on email, website and content performance (Google Analytics 4 or similar), providing actionable insights is essential.
A background in the television, entertainment or media sector is highly desirable.
Everyone TV is passionate about providing a workplace where everyone is welcome and diversity is valued.
We offer a competitive reward package, and salary is dependent on skills and experience.
The role is based in Everyone TV’s central London offices, at the South Bank.
We are a flexible working employer, and the company currently works a hybrid pattern.
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